We want you to be happy with your purchase. Because our courses are digital and available instantly, refunds work as follows.
1. Full refund within 7 days, if no content has been used
You can request a full refund within 7 days of purchase, provided our course progress and download records show that no paid lesson has been started or completed and no worksheet or paper has been downloaded from the course.
2. No refund once content has been started or downloaded
Once our records show that any paid lesson in a course has been started or completed, or any file has been downloaded, the purchase cannot be refunded or cancelled. Please use the free preview topic on each course page to check that a course suits you before buying.
3. Technical problems
If a technical fault on our side stops you from using a course you paid for, and we cannot fix it within a reasonable time, you will receive a full refund, whether or not you have accessed the content.
4. Duplicate or failed payments
If you were charged twice for the same course, or charged for an order that did not complete, the extra amount will be refunded in full.
5. How to request a refund
Email hello@mathspiremt.com with:
- your order number,
- the email address used for the purchase, and
- the reason for the request.
We will reply within 2 working days.
6. When you will receive the money
Approved refunds are sent to the original payment method (card, UPI or bank account) within 5–7 working days. Your bank may take a few extra days to show it.
7. Account suspension
No refund is given if an account is suspended for breaking our Terms of Use, for example by sharing login details or distributing course content.
8. Contact
Refund questions: hello@mathspiremt.com or +91 83559 21855.